Developer features · Post-sale
Post-sale CRM: booking to ledger, with demands, payments, and reminders
Post-sale starts when the unit is booked. Antoc follows the same order the accounts desk already uses: booking, buyer, payment plan, demands, payments, ledger, then reminders—plus collection and documents on that record, not in a side file.
- Buyer and booking management
- Payment plan and demand management
- Payments, collection, and ledger
- Payment, WhatsApp, and email reminders
The post-sale CRM flow
This is the order Antoc is built around. Each step sits on the same buyer and unit—so sales, accounts, and collection are not reconciling three sheets.
Step 1
Booking
The unit is booked. Post-sale work starts from this record, not a new Excel file.
Step 2
Buyer
Buyer details stay attached to the booking so KYC, contact, and unit never split.
Step 3
Payment plan
Milestones and installments are set against the booked unit.
Step 4
Demands
Raise demand for the next due—amount and date on the buyer, not only in email.
Step 5
Payments
Record what landed against each demand so pending is never a guess.
Step 6
Ledger
A running account of dues, receipts, and balance by buyer and unit.
Step 7
Reminders
Payment, WhatsApp, and email reminders fire from the same ledger—not a personal follow-up list.
Developer post-sale features
Every block below maps to that flow. Collection and documents sit with the money trail so recovery and paperwork are not a separate product.
Buyer management
The booked buyer stays on the unit—contact, KYC, and history in one profile.
Booking management
Booked units, status, and what the buyer committed to—visible to sales and accounts.
Payment plan management
Installment schedule by project milestone: token remaining, plinth, possession, and more.
Demand management
Issue and track demands against the plan so the next due is never informal.
Payment management
Log receipts against demands and see what is still open on the booking.
Collection management
Overdue demands get an owner. Chase from CRM instead of a recovery spreadsheet.
Learn moreLedger management
Dues, payments, and balance in one ledger per buyer and unit.
Payment reminders
Due-date nudges for the next installment or outstanding demand.
Learn moreWhatsApp & email reminders
The same due can go out on WhatsApp and email so the buyer is asked on the channels they actually read.
Learn morePost-sale documents
Allotment, demand letters, and receipts stay on the booking—not in a shared drive nobody owns.
FAQ
Frequently asked questions
What is post-sale in Antoc CRM?+
Post-sale is the work after booking: buyer and booking records, payment plan, demands, payments, ledger, collection, documents, and reminders. It follows Booking → Buyer → Payment Plan → Demands → Payments → Ledger → Reminders.
How is post-sale different from pre-sale?+
Pre-sale is buildings, projects, inventory, WhatsApp, CPs, and reminders before booking. Post-sale starts at booking and runs the money trail through demand, payment, ledger, and reminders.
Does post-sale include collection and documents?+
Yes. Collection management assigns overdue demands. Post-sale documents keep allotment, demand letters, and receipts on the same booking as the ledger.
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